This article introduces Trivec integration with Stayntouch via Omniboost.

About Stayntouch (via Omniboost)

True hospitality is unburdened; it amplifies the guest experience and welcomes without barriers. Your hotel PMS should do the same, empowering your staff to deliver exceptional service, empowering your guests to take control of their own experience, and empowering you with the flexibility to manage and operate your hotel, drive revenue, and deliver any experience you dream up.

Stayntouch's easy to use & guest-centric cloud hotel PMS, you can streamline your hotel or chain operations, enhance your revenue streams, manage your assets with unparalleled flexibility, connect your entire tech ecosystem with ease, and re-imagine your guest’s on property experience

Why Choose This Integration?

The Trivec to Stayntouch integration removes manual data entry, making the data transfer seamless and removing the possibility of human error, saving you and your team more time.

This integration consolidates all revenue and payment data into one centralized platform, providing
real-time insights and automating the reporting process.

How does it work?

Room Charge: Charge revenue and payments directly to a Guest Profile in Stayntouch using their Name and/or Room Number in real-time.

Full Revenue Push: Every hour, all bills closed in the Trivec environment are transferred into Stayntouch. Note: An hourly revenue push is the standard frequency and cannot be customized.

This integration is available in all regions. 

How to integrate Trivec with Stayntouch via Omniboost?

• To start the integration process via Omniboost, contact the Trivec sales team.
• After the order has been signed, Trivec will prepare the environment for the integration.
• Once the environment is set up, you will be contacted by the Omniboost team to set up the integration.

Using Stayntouch via Omniboost

Once set up, the integration is completely automatic. The room charges and revenue pushes are done automatically. 

Every time new product groups, payment types, VAT profiles, or centers are created in Domino, it is Customer's responsibility to make sure they are assigned an account in Omniboost DataHub as well.

In case a product group is renamed, the mapping in Omniboost DataHub needs to be updated. That can be done by both Customer and Omniboost.  After receiving the initial training from the Omniboost team on how the platform is used, the Customer is free to manage the accounts themselves. If required, Omniboost is available for assistance.  

Errors resulting from missing accounts are visible in Omniboost DataHub and will be detected by Omniboost. Once the account is added, a rerun will be performed within 24 hours.