This article introduces Trivec integration with Opera Cloud via Omniboost.

About Opera Cloud (via Omniboost)

Hoteliers' demands for hotel software are many: orchestrate hotel operations, manage guest preferences, and manage room inventory and rate—all while handling constant change and keeping data secure.

That's why Oracle Hospitality created OPERA Cloud Property Management.

Why choose this integration?

The Trivec to Opera Cloud integration removes manual data entry, making the data transfer seamless and removing the possibility of human error, saving you and your team more time. This integration consolidates all revenue and payment data into one centralized platform, providing real-time insights and automating the reporting process.

How does it work?

• Room Charge: Charge revenue and payments directly to a Guest folio in Opera Cloud using their Name and/or Room Number in real-time
• Full Revenue Push: Every hour, all bills closed in the Trivec environment are transferred into Opera Cloud. Note: An hourly revenue push is the standard frequency and cannot be customized.

This integration is available in all regions.

How to integrate Trivec with Opera Cloud via Omniboost?

• To start the integration process via Omniboost, contact the Trivec sales team.
• After the order has been placed, Trivec will prepare the environment for the integration.
• Once the environment is set up, you will be contacted by the Omniboost team to set up the integration.

Using Opera Cloud via Omniboost

Once set up, the integration is completely automatic. The room charges and revenue pushes are done automatically. 

Every time new product groups, payment types, VAT profiles, or centers are created in Domino, it is Customer's responsibility to make sure they are assigned an account in Omniboost DataHub as well.

In case a product group is renamed, the mapping in Omniboost DataHub needs to be updated. That can be done by both Customer and Omniboost.  After receiving the initial training from the Omniboost team on how the platform is used, the Customer is free to manage the accounts themselves. If required, Omniboost is available for assistance.  

Errors resulting from missing accounts are visible in Omniboost DataHub and will be detected by Omniboost. Once the account is added, a rerun will be performed within 24 hours.