This guide explains the steps required to activate a new or a replaced C10 device (for info on how to tell the difference between devices, check out WestPay terminals). This guide applies to device connected with a network cable (Ethernet). For devices connected with a USB, contact Trivec Support. 

When the terminal is started for the first time (after replacement or during new installation), it asks for some configuration settings. The steps below are only required once per terminal installation. If the terminal, for some reason, is replaced in the future, these steps must be applied again. 

Prep work

Make sure you have the following:

• Static IP address, Gateway, DNS1 & DNS2: These settings will be used by the terminal, your IT/Network-administrator should provide this info.
• A daily code (Only needed in case the device prompts for it): Trivec Support can provide this info.

Connecting the cables

Using an ethernet cable, connect the device to the POE slot (the left one) on the PowerOnEthernet adapter:

Connect the network cable to the right slot (LAN) on the PowerOnEthernet adapter:

• Plug the PowerOnEthernet device into a power slot. 
• The device will start booting, wait until it displays "Terminal Closed/Stängd".

Connecting to network

• With "Terminal Closed/Stängd" displayed on the screen, type 147369 on the keypad to enter the menu. 

(If using version 2_0_13) Swipe down on the Systemfunktioner screen:

(If using version 2_0_13) With 2. Ethernet displayed, press the button 2 on the keypad:

(If using version 2_0_11_4) Press the right arrow on the screen once:

(If using version 2_0_11_4) With 2. Ethernet displayed, press the button 2 on the keypad:

Select Configure Ethernet on the display:

Make sure Connection Type is set to Static IP and enter the IP address, Netmask, and Gateway values that the device will use (IT/Network administrator should provide this info).

• Configure DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4
• Double-check everything is correct and select Save.