Troubleshooting SurfaceGo POS

Modified on Thu, 4 Jun at 6:29 PM

Resetting the device

To reset the device, hold the power button until the screen turns off: 

Wait for a few seconds and then hold the power button again until the screen turns on. 

Enabling DHCP

If device has lost connectivity to local network, it is a good idea to try to enable DHCP on device. For info on how, check out Enabling DHCP on VPOS.

No bootable device

In case device displays a "No bootable device" message, contact Trivec Support. 

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