Setting up WestPay C150 device

Modified on Thu, 4 Jun at 6:29 PM

This guide explains the steps required to activate a new or a replaced C150 device (for info on how to tell the difference between devices, check out WestPay terminals).

When the terminal is started for the first time (after replacement or during new installation), it asks for some configuration settings. The steps below are only required once per terminal installation. If the terminal, for some reason, is replaced in the future, these steps must be applied again.

Prep work

Make sure you have the following:

Receipt paper: Make sure the size matches.
Terminal ID: Trivec Support will provide this info.
Pay@Table Server IP: Trivec Support will provide this info.
Pay@Table server IP address: Trivec Support will provide this info.
Static IP address, Gateway and Network prefix length: These settings will be used to by the terminal, your IT/Network-administrator should provide this info.
Wi-Fi (SSID) name and password: Your IT/Network administrator should provide this info.
A daily code (Only needed in case the device prompts for it): Trivec Support will provide this info.

Setting up the device

Insert the receipt paper into the device. Make sure it's pointing the right way:

Start the device by holding down the grey Power button until the device screen turns on. This can take a couple of seconds.

After the device has started, enter Terminal id and PAT (P@T)Server address provided by Trivec Support. Leave the PPL and SPDH server adress and ports unchanged.

When done, select the Back symbol in the upper left corner and the device will restart.

After restart, the device should display the following on the screen. Select the Settings symbol in the upper right corner of the screen:

Configure the following settings depending on your desired workflow:
Print merchant receipt - When enabled terminal will print a merchant copy.
Enable decimal input - When enabled, user can enter amount lower than 1kr.
Enable pro-forma - When enabled, user can print pro-forma receipts.
Do not change the following settings
Show values as table total - Enabled
Enable release table - Enabled.
Close table - Enabled.
Print receipt - Enabled.

Scroll down and select System settings

System settings menu

Navigate to System settings menu: Accessing the System settings menu on Westpay terminal

Disabling power saving timeout

Select "Terminalinställningar"

Select "Avstängningstimeout" and disable it.

Connecting to WiFi

In Systemfunktioner, select "Wifi":

Visible WiFi

Select the name of the WiFi you want to connect to, if necessary, scroll down to find the correct WiFi:

Enter the WiFi password and select Advanced options to display more settings:

Select IP settings and change from DHCP to Static:

Swipe up to reveal more settings and enter the IP address, Gateway and Network prefix length values that the device will use (IT/Network administrator should provide this info):

Gateway, Netmask, DNS1 and/or DNS2 may seem to be entered already with the correct data but in a light-grey color, meaning that this is just a suggestion from the manufacturer and the information still needs to be entered manually.

Configure DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4
Don't change the Network prefix.
Double-check that everything is correct and select Connect in the lower right corner of the screen.

Don´t forget to set static MAC if required by the network administrator, more info can be found here.

Connecting to a hidden Wifi

Process for connecting to a hidden WiFi is the same as a regular WiFi, except that instead of selecting the network name on the list, you select the Add network:

Enter WiFi network name (SSID), select Security and enter Password (IT/Network administrator should provide this info) and swipe up to reveal Advanced options:

Select Advanced options and follow the guide above to configure the rest of the settings.

Don´t forget to set static MAC if required by the network administrator, more info can be found here.

Set static MAC-address on C150

C150 is usually preconfigured to dynamic MAC addresses. This means that the terminal will generate a new MAC-address every time it is restarted. This could be an issue if your IT department has locked the IP-addresses on MAC-addresses.

To set device to static MAC-address:

Enter the system functions menu.
Select WiFi.

Select the settings icon for the connected WiFi.

Select Privacy

Select Use Device MAC

Installing HandyPay on Westpay C150

For help with having HandyPay installed on C150 terminals, please contact Trivec Support.