Using BTP-M300 (kitchen) printer

Modified on Thu, 4 Jun at 6:29 PM

This article explains how to use the BTP-M300 impact printer. 

Hubspot SKU: 701110

Getting started

Turning the printer on/off

  • To turn the printer on/off, use the power switch:

  • BTP-M300 has a green LED on the device that is on when device is turned on:

Feeding the paper

  • To feed the paper, press and hold the Feed button:

Paper type

BTP-M300 uses a standard impact printer paper. Paper width is 76 mm. NOTE: Paper type is not the same as the one used for thermo printers, such as ODP333, BTP-R880NP or BTP-S80.

Replacing the paper

  • To replace the paper, open the back lid using the knob that releases the lid:

  • With the back lid open, insert the paper roll, making sure it's oriented correctly:

  • Close the lid by pressing down on it. 

Replacing the ink ribbon

  • Open the back lid using the knob that releases the lid. 

  • Open the front lid by pulling on it upwards:

  • Remove the ink ribbon case by pulling it out upwards:

  • Insert the new ribbon case the same way, making sure the ribbon is placed correctly. If needed, use the screw the tighten the ribbon:

  • Close the front lid, and then close the rear lid. 

Managing BTP-M300

Types of cables

  • Ethernet cable:

  • When connected to network, the green and yellow LEDs on the Ethernet interface will be on/blinking:

  • Serial (COM, RS232) cable:

  • USB is not used with BTP-M300.

Power supply unit (PSU)

  • PSU is hidden under a lid on the printer's underside. To remove it, slide it toward the printers rear:

  • PSU has a green LED that is on when PSU is connected to power and operational:

  • PSU info:

Printing a test page

Printing a test page is a test to make sure the printer is mechanically operational and can print at all. In case test print works, next step to troubleshoot is connectivity. 

  • Turn the printer off by switching the Power button to 0:

  • Hold the Feed button (the upper one) and at the same time turn the printer on by switching the Power button to I:

  • Release the Feed button when the test page starts printing.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article