Demo: Four KDS devices with Pass and Print

Modified on Thu, 4 Jun at 6:30 PM

This article demonstrates an advanced scenario of four Kitchen Display System (KDS) devices working in sync, complemented by a physical printer. 

Info

In this scenario, there are four Stations with their own screens in the kitchen:

  • Grill section with Grill screen.
  • Salad section with Salad screen.
  • Dessert section with Dessert screen.
  • Pass section, with Pass screen, responsible for completing and sending orders.

Restaurant uses three Courses:

  • Appetizers
  • Main courses
  • Desserts

This scenario uses the following advanced functionality:

  • Summary: Enables the users to have an overview of all products in all active PrepTickets.
  • Pass: Enables information to be synced across several KDS sreens. 
  • Transit: A view where tickets are placed between courses. Tickets are moved to Transit automatically when a single course on a PrepTicket is complete. 
  • Info: Enables the Grill and Salad stations to be aware of which orders are served together with the other station.
  • Courses: Enables the tickets to appear when certain courses are requested, otherwise they are out of the view (for more info, check out Working with Courses).
  • Print: When tables are complete and ready for pickup, paper ticket is printed automatically as reference for the waiting staff. 
  • CurrentCourseOnly: On Dessert Screen, ticket is only displayed when Dessert as course is requested. 
  • PriorityTables: Some tables are displayed ahead of others on the KDS screens.

This represents, for example, a fine dining restaurant with a VIP section and a head chef sending the orders. 

Introduction to KDS

For an introductory demo of KDS, check out Demo: Single Kitchen Display Screen (KDS) device.

Advanced KDS

For an introduction to KDS tickets with Courses and different KDS views, check out Demo: Two KDS devices with Pass and Info.

Workflow

  • The following is ordered in Domino on a POS device:
    • Appetizer: 1 Caprese Salad and 1 Mushroom carpaccio (Salad) 
    • Main Course: 1 Fish & Chips /with Extra Fries and 1 Roasted cauliflower (Grill) 
    • Dessert: 1 Lava cake /Glutenfree and 1 Lava cake  (Dessert)

  • Let's assume all screens except Pass are in My Active view. All screens (except Dessert) display the new order. 
  • Dessert doesn't display the new order, since it is configured not to display anything until Dessert course is requested (CurrentCourseOnly setting). 
Pass Grill Salad Dessert
  • Next course is requested by waiters (Appetizers) and "Next course AP" message is displayed on Pass and Salad devices: 
Pass Grill Salad Dessert
  • After tapping away the "Next course AP" message, Salad screen sees its orders. 
Pass Grill Salad Dessert
  • Salad chef selects the orange Preparing button:
  • Ticket status change is updated on the Pass and Grill screen. 
Pass Grill Salad Dessert
  • If at any point Grill screen would like to revise the ticket, they can switch the view from MyActive to Active and the ticket will be displayed:
  • Same applies for Summary, even if the ticket is hidden away from view in MyTicket for better overview, products are displayed in the Summary view:

  • Salad has prepared their plate and selected the green Prepared button:
  • This change is updated on the other screens:
Pass Grill Salad Dessert
    Paper ticket is printed automatically:

  • Head chef selects the red Transit button:
  • Ticket is moved from Active view to Transit view:

  • Next course is requested by waiters (Main course). Tickets reappear on all screens (except Dessert):
Pass Grill Salad Dessert
  • Same as with Appetizer course, Grill chef prepares the products and marks the ticket as Prepared.
  • Paper ticket is printed:

  • and Head chef moves the ticket to transit:

  • Next course is requested by waiters (Dessert). Tickets reappear on Pass and Dessert screens only:
Pass Grill Salad Dessert
  • After tapping away the "Next course DS" message, dessert chef selects the yellow Preparing button and ticket status is reflected on the Pass screen:
Pass Grill Salad Dessert
  • When Dessert have prepared their product, they select the green Prepared button and the Dessert course is completed:
Pass Grill Salad Dessert
  • Paper ticket is printed automatically:

  • After the plates have been picked up, Head chef selects the grey Completed button and ticket moves to History

 

 

 

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