This guides explains how to use C10 and C100+ terminals. If you are unsure which terminal you have, please check out WestPay terminals.
C10 operates in EPAS mode only, while C100+ terminals operate in two modes, EPAS and Pay@Table:
Direct payment (EPAS)
EPAS mode is used when sending a transaction to the terminal from Domino or Handy, supported on both C10 and C100+ terminal.
- In Domino or Handy, enter the payment menu (For info on navigating to payment menu, check out Payment for Handy and Payment for Domino),
- Select the payment method associated with the card terminal (Card1, Card2 / Kort1 , Kort2):
Version 2_0_13 - percentage tip
- Select the predetermined tip percentage or select Ange belopp to enter a custom amount of tip.
- Alternatively, select Fortsätt to skip tips.
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- After selecting a tip percentage, total amount is updated. Confirm with Betala med dricks:
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- If you selected Ange belopp, you can enter tip amount manually:
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- After entering tip amount, total amount is updated. Confirm with Betala med dricks:
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- To select a custom tip percentage, select the % symbol:
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- After entering tip percentage, total amount is updated. Confirm with Betala med dricks:
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Version 2_0_11_4 - total amount tip
- Follow the instructions on the device:
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Tableside payment (Pay@Table)
Pay@Table mode is used when fetching a table to complete a payment and is only available on C100+ terminals.
Logging in
- Log in on the WestPay device by entering your Domino/Handy login key in the yellow Waiter box:
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- If several Sections/Centers are configured, select the section/center you would like to use (This can be changed after logging in as well):
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- If several Modes are configured, select the mode you would like to use (Tables, Bar tabs, Queue):
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- Confirm the selection with OK.
- After logging in, select Section or Mode to switch sections and modes (if configured):
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- Logged in user is displayed in the upper right corner:
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Working with tables
- To search for a table, enter the table number in the yellow search box.
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- Device will display all tables containing the number you searched for (e.g. 2, 12, 22).
- To display all tables, leave the search box empty and just select OK:
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Payment
- Select a table to proceed with payment. Table info will display:
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Cash as a payment method is most often disabled, but it can be enabled if requested by the customer.
- Select Card to proceed with the card payment:
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- The total amount is pre-entered. You can delete the sum and enter a custom amount yourself.
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- You can split the amount by using the number to split the order with. You can also enter a custom amount, after which green button on the keypad needs to be pressed to recalculate the amount.
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