This article introduces Trivec's integration with Jamezz and provides information on how it is used and managed.

About Jamezz

Jamezz integration consists of the following options:

1. Jamezz self-service kiosk
2. Jamezz QR code (mobile) ordering
3. Jamezz webshop (takeaway)

Trivec has developed the integration with Jamezz to enable our customers to leverage the benefits of self-service and mobile ordering devices:

1. Enhanced Customer Experience: Faster service, easy customization, and reduced order errors.
2. Increased Efficiency: Streamlined operations, faster table turnover, and real-time kitchen updates.
3. Higher Sales: Upselling prompts and data-driven menu optimization.
4. Cost Savings: Reduced labor costs and simpler staff training.
5. Improved Accuracy: Direct customer input and order confirmation minimize mistakes.
6. Scalability: Easy updates, added devices for growth, and flexible functionality.

Trivec's integration with Jamezz boosts efficiency, enhances customer satisfaction, and drives profitability.

Integration with Jamezz is available in the following regions:

• Sweden
• Denmark
• Norway
• Belgium
• Netherlands
• France

Additionally, Jamezz QR code functionality can be configured to display the product menu only. 

Getting started with Jamezz

If you are interested in starting to use the Jamezz integration, this is how the onboarding process looks like:

1. Customer contacts Trivec sales. 
2. Trivec signs contract with Customer. 
3. Trivec configures, delivers, and installs the kiosk devices. 
4. Trivec configures the Domino environment for Jamezz. 
5. Trivec configures the Jamezz devices. 
6. Jamez configures the Jamezz devices.
7. Trivec does the preliminary Jamezz backoffice setup and onboards the customer in its usage and configuration, such as functionality and visuals. 
8. Customer starts using the kiosk devices. 

About hardware

For more information on which hardware is supported with the Jamezz integration, check out Jamezz hardware.

Using Jamezz

Kiosk

Guest uses the kiosk POS device to select products, add them to the order, and complete the payment using the integrated payment terminal. The receipt is printed on the kiosk printer. 

QR code (mobile) ordering

Guest scans the QR code inside the restaurant with the mobile phone, selects the products, adds them to the order, and completes the payment on the phone. The receipt is emailed to the guest. 

Webshop ordering

Guest uses the restaurant website to order products outside the restaurant (e.g., from home). The guest selects the products, adds them to the order, selects the delivery option, and completes the payment in the browser. The receipt is emailed to the guest. 

Menu

Guest scans the QR code inside the restaurant or uses the website to display the products on the menu. 

Managing Jamezz settings

For more information on how to manage your Jamezz kiosk, check out Managing Jamezz - Backoffice.